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Services
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Dataday
Communications services incorporates an initial free survey; design; supply;
project management; installations; training and maintenance from smaller
organisations to the larger corporations.
Focusing
on customer requirements, Dataday Communications delivers excellent project
management and customer care, which has earned them a high reputation
within the industry and many satisfied customers.
We offer
a complete service from a full installation to desktops, backbone cabling
and single runs.
We utilise
the latest pulling techniques in order to keep the stress levels on the
fibre optics below the manufacturers recommended levels. All fibre optic
cores are tested end-to-end and a printed test result is provided for
every core of fibre optic cable.
How do
fibre optics work?
Fibre optics
use the principal of total internal reflection to transmit light signals
between two devices
Why use
fibre optics?
Further transmission
distances between devices.
EMI = Electro-Magnetic
Interference
No data communication
system is complete without the cable installation. From a simple network
for two PC’s to multiple user applications.
There are
many various types of data cabling still around:
Arc-net - A 1970’s type of cabling system, very dated |
Thick Ethernet - Primarily used as a backbone cable to a
network infrastructure where lengths of over 100 meters are required.
Now widely replaced with fibre optics. |
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Thin Ethernet – A 10 Mbps cable network wired in a loop format,
problems occur if one user disconnects the cable link. |
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Twinax
– A very early Token Ring cabling system for IBM AS400 users
with only seven users allowed to connect to a network at any given
time. |
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IBM Type
1 – A late 1970’s star wired Token Ring system that is still
in use in some buildings and is gradually being replaced with Category
5e / Category 6. |
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Category
5/5E and Category 6* The most common type of data cable currently
installed, allowing users the option of converging data/voice/audio/video
conferencing/internet over a single platform |
From additional
extensions, relocations, modifications or upgrades to your existing telephone
system or a new fully digital system with unlimited extensions.
A structured
cable system is the infrastructure of all communication networks, voice/data/audio/video
conferencing/internet over a single medium platform. A properly
Usually hidden
within a buildings walls/floors/ceilings etc, no single investment in
technology will last longer than a properly installed cable infrastructure.
The cable
infrastructure is the foundation on which all technologies will run and
is the most important aspect of any communication network.
Datacabler
Communications are leaders in the field of Category 5/5E/6 structured
cabling systems and utilise only the highest quality components, which
conform to the following categories defined by EIA/TIA 568 ISO 11801 TSB-40/40A
and TSB-36 international cabling standards. (TSB= Technical Services Bulletin)
Copper and/or
fibre optic cables are linked together to carry
Is the performance
of your existing network cabling up to the latest standards?
A study performed
by American Company LeCroy, a tests and measurements equipment manufacturer
concludes that failures within the cabling infrastructure account for
an average loss of $250,000 per year per 100 users. Losses are measured
in user productivity, network manager effort and business downtime. Couple
this with the fact that the cable infrastructure represents approximately
ten percent of the overall network installation costs and you can see
the reason to be concerned.
Fortunately
for the people responsible for cable infrastructure, a system of standards
exists that defines the expectations and limitations of the cable installations
and provides the direction for technological advances.
We have the
latest test equipment to ensure that money spent on Information Technology
Hardware is not wasted because the cable platform will not support the
high bandwidth or MBPS required with the latest devices.
Voicemail
has virtually replaced telephone answering machines.
The features
and benefits of voicemail are listed below:
·
Operator back up - This eliminates the need for other members of staff
becoming operators.
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24 hour operation - Eliminates time barriers for companies dealing with
overseas clients or the out of hours service industry.
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Message alerts - Incoming messages can automatically be forwarded to a
mobile, pager or home telephone number and avoids the requirement to access
messages regularly.
·
Password Protection - Allows authorized users access to messages and promotes
confidentiality.
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No misunderstood messages - Saves a great deal of time and allows the
recipient to be prepared when returning a call.
We supply,
install and maintain a full range of facsimile machines including the
following makes:
British Telecom,
Brother, OKI, Panasonic, Philips, Samsung, Sharp.
We also supply
a range of cleaning kits, Fax & Modem switches, Fax paper and a full
range of consumables
Any power
failure/lightening strike within a communication device can have a severe
impact on a companies operation. A power supply gives immediate decrease
in the risk of a systems downtime.
Power supplies
can be supplied and fitted for all devices that are susceptible to any
loss of electrical current
Integrated
Service Digital Network
The features
and benefits of ISDN are:
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More Resilient Network – Speech paths are much clearer and erases
the necessity of re-sending data files due to transmission errors
on poor quality lines. |
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High Speed Data Transmissions – Saving time spent transferring
data and call costs. |
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Caller Line Identity (CLI) – Displays the callers identity (when
available) prior to answering the call and allows ‘screen popping’
to bring up customer information on to a computer screen. |
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Direct Dial In (DDI) – Allows any extension number to be called
direct and saves the requirement of an operator. |
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Peer to Peer Connection – A call can be transferred from the
office directly to a mobile or remote telephone, this provides the
facility to be “in when your out” and offers a more effective
customer service. |
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| Computer
Telephony Integration |
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CTI is the
integration between the computer network and the telephone system. This
allows incoming calls to be routed to the correct department and allows
a synchronised screen presentation by picking up the caller number and
obtaining information from your database to show customers details on
screen before the call is answered.
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| Telephone
Systems Installation |
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New and second hand systems can be supplied, installed and commissioned
to suit all requirements and budgets.
Awaiting Content
Whilst installing
the communications cabling some companies prefer to have one single supplier
to cover all installations. We at Datacabler Communications can supply,
install and commission all types of Closed Circuit Television, including
twenty-four hours video recording
Dataday
Communications offers a maintenance service second to none tailored to
each individual customer's requirements. The responsive service is delivered
in a way such as to minimise the disruption to customer operation procedures.
There are
three options for first line maintenance cover:
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Call
Out Response Time |
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Option 1 |
within
4 hours |
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Option 2 |
next
working day |
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Option 3 |
within
16 working hours |
payment can
be annual or monthly by BACS, Direct Debit or Cheque.
For some
companies the prospect of a new telephone system or a new computer network
is a daunting prospect, we at Datacabler Communications have the expertise
to project manage such projects so as to allow the client to concentrate
on what they are good at……. Minding their own business!
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